Nomsa Dlamini · Customer
Ticket submitted with screenshots showing intermittent loading delays.
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Intermittent cloud console latency
Users experience intermittent delay when opening the management console. Managed workloads remain available.
High priorityIn Progress
ServiceCloud Management Platform
Assigned teamCloud Operations
Date logged31 Aug · 12:18
Last update31 Aug · 13:37
SLA responseMet · 18 min
Target resolutionToday · 18:18
Conversation & activity
Zogala Support
Ticket assigned to Cloud Operations. Initial response target met.
Cloud Operations
Investigation started. Workloads are healthy; latency appears limited to management-console requests.
Zogala Support
Please confirm whether the delay occurs for all administrators or only selected users.