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ZOGALA TECHNOLOGIES / CUSTOMER DASHBOARD

Customer Dashboard

One secure view of your services, security posture, support activity and account relationship.

ACCOUNT ACME-002184 · ENTERPRISE 24×7

Good afternoon, Nomsa.

All core managed services are available. One cloud service is under observation and one support request is waiting on your response.

Active services6Across cybersecurity, cloud & infrastructure↗ Open tickets21 awaiting customer response↗ Critical issues0No critical service incidents↗ Service availability99.8%Rolling 30-day managed availability↗ Next renewal30 SepIdentity & Access Advisory↗
LIVE SERVICE VIEW

Service health

Consolidated visibility across the services assigned to your organisation.

Full status →
ES
Endpoint Security ManagementCybersecurity · Last check 2 min ago
Operational
99.99%30 days
SOC
Managed SOC & Threat MonitoringCybersecurity · Johannesburg SOC
Operational
99.98%30 days
CL
Cloud Management PlatformCloud · Intermittent console latency
Under observation
99.72%30 days
NW
Managed ConnectivityInfrastructure · Primary & failover links
Operational
99.97%30 days
CYBERSECURITY VISIBILITY

Security posture

Executive summary for your managed security services.

SIMULATED
88/100Strong posture
Protected endpoints124
Healthy118
Warnings4
Critical2
Alerts this month14
Critical alerts1
Last security assessment: 26 Aug 2026 · 3 vulnerabilities remediated this month
ATTENTION

Announcements & requests

Changes and items that may need your attention.

All notifications →
Maintenance
Endpoint Security Platform

03 Sep 2026 · 22:00–23:00 SAST. Short management-console interruptions may occur.

Details
Degradation
Cloud Management Platform

Intermittent console latency is under investigation. Managed services remain active.

Status
Action
Identity Advisory renewal

Review renewal details before 30 September 2026.

Review
SUPPORT

Recent tickets

Latest organisation support conversations.

View all →
TicketSubjectServicePriorityStatusUpdated
ZWG-INC-2026-001245Intermittent cloud console latencyCloud ManagementHighIn Progress24 min ago
ZWG-REQ-2026-001231Add security dashboard userEndpoint SecurityMediumAwaiting Customer1 hr ago
ZWG-INC-2026-001190Endpoint agent reporting offlineEndpoint SecurityMediumResolved26 Aug